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FLASH RESPONSE AI
Effective Date: October 8, 2026 • Last Updated: October 8, 2026
1. Introduction
This Privacy Policy also explains our role when our services process information about our business clients’ own customers. Contact: Risen Systems LLC, d/b/a Flash Response AI, [MAILING ADDRESS OR PO BOX], Florida. Email: victordoesai@gmail.com.
2. Information We Collect
Information you give us: when you email us, book a demo or consultation, or request services, we collect your name, business name, email address, phone number, business details, messages, and other information you choose to share. If you become a client, we collect billing and payment details through our payment provider and the account and system access needed to set up services. Information collected automatically may include IP address, browser type, device type, operating system, pages viewed, referring pages, approximate location based on IP address, and visit date and time. The Site is hosted on Framer, which may use cookies or similar technologies and collect analytics. [If you add Google Analytics, Meta Pixel, a chat widget, or a scheduling tool such as Calendly, list it here.] Service data we process for clients may include their customers’ and leads’ names, phone numbers, email addresses, service addresses, communications, recordings or transcripts where enabled, appointment details, and service-request information.
3. How We Use Information
We use personal information to respond to inquiries, schedule consultations, communicate about services, provide and support AI-driven text-back, lead capture, routing, and follow-up; process payments; manage accounts and billing; monitor, test, secure, and improve the Site and services; send service updates and permitted marketing communications; detect and prevent fraud, abuse, and security incidents; comply with legal obligations; and enforce our agreements.
4. Our Role with Client Data
For service data, our client is the business that decides why and how its customers’ information is used, and we act as its service provider (processor). We use that data only to provide services to that client and as permitted by our agreement and law. If you are a customer or lead of one of our clients and want to access, correct, or delete your information, contact that business directly. If you contact us, we will redirect your request to the client or help the client respond.
5. AI and Automated Processing
Our services use artificial intelligence and automated systems to read, interpret, and respond to messages and calls. This may involve sending communications to AI model providers and other vendors to generate responses. We do not sell personal information or use client service data to train our own AI models. Third-party AI providers’ handling of data is governed by their terms and our agreements with them. [Confirm this against the settings and terms of the AI providers you actually use, and edit if needed.] Automated responses are labeled or configured as appropriate and are not a substitute for human judgment.
6. How We Share Information
We do not sell personal information. We share information only with service providers that help us operate, including Framer, automation and CRM platforms, telephony and text-messaging providers, AI model providers, email and productivity tools, payment processors, and accounting software; with clients when we process service data on their behalf; for legal and safety reasons; in connection with a business transfer; or with your consent or at your direction. Text-messaging opt-in data and consent information collected for SMS programs is not shared with third parties or affiliates for their marketing or promotional purposes.
7. Text Messages and Calls
If you opt in to receive texts from us, message and data rates may apply, message frequency varies, and you can reply STOP at any time to opt out or HELP for help. If you receive an automated text from one of our clients’ systems, it was sent on behalf of that business, and you can reply STOP to stop messages from that business. Consent to receive texts is never a condition of purchase.
8. Cookies and Similar Technologies
The Site may use cookies and similar technologies to make the Site work, remember preferences, and understand how visitors use it. You can control cookies through browser settings, though blocking some cookies may affect Site functionality. Some browsers offer a “Do Not Track” or Global Privacy Control signal; where required by law, we honor opt-out preference signals. [Update this section if you add analytics or advertising tags and a cookie banner.]
9. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including providing services, meeting legal, tax, and accounting requirements, resolving disputes, and enforcing agreements. Inquiry data is generally kept for [24] months after our last contact. Client account data is kept for the life of the engagement and a reasonable period after. Service data is retained according to client instructions and our agreement, and deleted or returned within a reasonable time after the engagement ends, unless law requires otherwise.
10. Security
We use reasonable administrative, technical, and organizational safeguards, including access controls, encryption in transit, and vetting of key vendors. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If law requires us to notify you of a data breach, including under the Florida Information Protection Act, we will do so as required.
11. Your Privacy Choices and Rights
Depending on where you live, you may have rights to know what personal information we hold; access, correct, or delete it; obtain a copy; opt out of targeted advertising, sale, or profiling; and not be discriminated against for exercising your rights. We do not sell personal information or share it for cross-context behavioral advertising. To make a request, email us at [BUSINESS EMAIL]. We may need to verify your identity and may decline requests where permitted by law. If we deny a request, you may be able to appeal by replying to our decision. You can opt out of marketing emails through the unsubscribe link or by contacting us.
12. Children’s Privacy
The Site and services are intended for businesses and are not directed to children under 13, or under 16 where applicable. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.
13. Third-Party Links
The Site may link to third-party websites or services. We do not control them and are not responsible for their privacy practices. Please review their policies.
14. International Visitors
We are based in the United States and the Site and services are intended for U.S.-based businesses. If you access them from outside the United States, you understand that your information will be transferred to and processed in the United States, which may have different data-protection laws than your country.
15. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version with a new “Last Updated” date and, for material changes affecting clients, notify you by email. Continued use after changes means you accept them.
16. Contact Us
Questions or requests about this Privacy Policy or our Terms & Conditions: Risen Systems LLC, d/b/a Flash Response AI, [MAILING ADDRESS OR PO BOX], Florida. Email: victordoesai@gmail.com.